Warranty Policy - Ortho Care Mattress
WARRANTY TERMS
Foams and their articles that are tore or broken or protruding through fabric
  • Mattress will loss its height around(-1”) according to the nature of foam.
  • Wood surface of the bed where the mattress will be put should be flat only.
WARRANTY DOES NOT COVER:
  • Mattress outer fabric and its color or print is not covered under warranty.
  • Thickness of mattress
  • Any alteration or stitching by a third party.
  • Damage by iron, fire, water, kids and any type of natural disaster.
WARRANTY TERMINATE  IF:
  • Rough use of mattress or neglect of m
  • If Mattress does not rotate twice in a month
  • Unauthorized service during the warranty period on conditions otherwise covered by warranty
  • Other unsatisfactory conditions of the mattress

 

IF A WARRANTY PROBLEM OCCURS:

The warranty period is subjected to the following requirements:

  • The warranty card must be duly filled and stamped by the dealer
  • The warranty card and relevant cash memo must be produced along with the defective Mattress.
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