Privacy Policy:

Who we are

Suggested text: Our website address is: https://orthocaremattress.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitorโ€™s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

Terms and Conditions:

Welcome to Ortho Care Mattress (Managed by Krishna Furnishing Products India) (“we,” “our,” “us”). By accessing or using our website, products, and services, including Ortho Care Mattress, our registered trademark, you agree to comply with the following terms and conditions. Please read them carefully.

1. General

  • By using our website or purchasing our products, you agree to these terms and conditions.
  • We reserve the right to update or modify these terms at any time without prior notice. Continued use of our services after any changes indicates your acceptance of the new terms.

2. Product Information

  • We strive to ensure that all product descriptions and specifications are accurate. However, we cannot guarantee that the product images accurately depict the exact color or texture, as this may vary due to screen displays.
  • Ortho Care Mattress products are subject to availability, and we reserve the right to discontinue or limit the quantity of any product without prior notice.

3. Pricing and Payment

  • All prices listed on our website or promotional materials include applicable taxes and fees unless otherwise stated.
  • We reserve the right to adjust prices, offers, and product details at any time without prior notice.
  • Payment must be made in full at the time of purchase using one of the accepted payment methods.

4. Delivery

  • We offer free delivery across India with every purchase of our Ortho Care Mattresses.
  • Delivery times may vary based on location. While we strive to ensure prompt delivery, we cannot be held liable for delays caused by third-party carriers or unforeseen circumstances.
  • We will not be responsible for any damage caused to the product after it has been delivered.

5. Promotions and Gifts

  • Offers such as free gifts (bedsheet, comforter, pillows, etc.) and scratch cards are subject to availability and specific conditions. We reserve the right to alter or discontinue such offers without notice.

6. Warranty

  • Ortho Care Mattresses come with a 15-year warranty. This warranty covers manufacturing defects but does not include wear and tear, misuse, or damage caused by improper handling.
  • The warranty is valid only with the original GST bill and does not cover any products purchased from unauthorized sellers.

7. Intellectual Property

  • All content, including trademarks, logos, images, and product descriptions, are the property of Krishna Furnishing Products India. Any unauthorized use, reproduction, or distribution of our intellectual property is strictly prohibited.

8. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in Delhi, India.

9. Contact Us For Any Issue

  • For any questions or concerns about our refund policy, please contact us at:
    • ๐Ÿ“ž 9891000883, 9625179100, 9999606700
    • ๐ŸŒ https://orthocaremattress.com/
    • ๐Ÿ“ V-430, Ground Floor, near Dispensary Wali Gali, Arvind Nagar, Ghonda, Delhi 110053

Return and Refund Policy:

Product can be returned within 7 days after delivery.

If refund will be acceptable after checking the product it will be processed within 7-10 days.

Shipping Policy:

All Products will be delivered within 8-10 days.

The Orthocare mattress features antibacterial properties and is made from Aloe Vera yarn fabric, ensuring a weather-friendly, hygienic sleep surface.

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