Your Refund will be processed immediately once the product is picked up. Trust us, your Return and Refund is as hassle- free, just like the rest of our processes.
HOW TO INITIATE A RETURN
1. Call the Ortho Care Mattress Support Team on +91-9625 179 100, 999 960 6700, 9891 000 883 or email at support@orthocaremattress.com to raise your return request.
2. Fill in a simple Order Return Form.
3. Your return request will be validated by our support team in 24-48 hours.
4. You will be notified, every step of the way, through email.
5. We will be arranging for your return to be picked up in 1-3 days post validation of the request.
6. Once your return is picked up, we will process your refund. Normally the banks take 7 – 10 days to credit the refund to your account.