Refund & Return Policy

Your Refund will be processed immediately once the product is picked up. Trust us, your Return and Refund is as hassle- free, just like the rest of our processes.


1. Call the Ortho Care Mattress Support Team on +91-9625 179 100, 999 960 6700, 9891 000 883 or email at to raise your return request.

2. Fill in a simple Order Return Form.

3. Your return request will be validated by our support team in 24-48 hours.

4. You will be notified, every step of the way, through email.

5. We will be arranging for your return to be picked up in 1-3 days post validation of the request.

6. Once your return is picked up, we will process your refund. Normally the banks take 7 – 10 days to credit the refund to your account.

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V-430, Ground Floor near Dispensary Wali Gali Arvind Nagar, Ghonda New Delhi, Delhi 110053

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