Refund and Returns Policy

When it comes to making payments and handling refunds, it’s always crucial to be aware of the relevant terms and conditions. Here at our company, we have a clear and transparent policy in place for refunds, so our customers don’t have to worry about their payments. We strive to provide a seamless and stress-free experience for all of our customers, and ensuring clarity and fairness in our policies is just one way we do that.

Refunds on return

First and foremost, it’s important to understand that our refund policy is designed to be fair and transparent. If customers are unhappy with a product or service, they can request a return, and we will work quickly to resolve the issue. If the return is successful and we pick up the product, the customer will receive a refund of the purchase amount.

However, it’s important to note that certain conditions must be met to qualify for a refund. For example, the product must be returned in its original packaging and in the same condition in which it was received. 

Additionally, the customer must request a return within a specific timeframe, typically within 7-14 days of receiving the product.

Refunds on Order Cancellation

Regarding cancellations, we understand that sometimes things don’t go as planned. If a customer cancels an order immediately after placing it, we will work to process the refund as quickly as possible. In most cases, the refund will be processed a maximum of four working days and a minimum of one working day and will be returned to the same payment network from which the payment was received.

It’s important to understand the terms and conditions that apply when it comes to payments and refunds. Our refund policy is designed to be fair and transparent, and we work hard to ensure that our payment processing systems are secure and reliable. 

By understanding these policies and regulations, customers can feel confident that they are making informed decisions and protecting their financial interests.

FAQs regarding Payment Return or Refund

Q: Do I get charged if I cancel the order?

A: You will not be charged if you cancel the order.

Q: Do I get charged if I return the order?

A: You will not be charged if you return the order.

Q: How will I receive my payment back?

A: You will receive your payment back on the same payment option that you used. For example, if you paid using a credit card, your payment will be returned to the same credit card.

Q: How will I receive my payment back if I paid using cash on delivery?

A: If you paid using cash on delivery, you will be asked to enter your account number and name. Your name must be the same as you mentioned when you placed the order. Otherwise your payment will be subject to scrutiny and you must provide us your goverment issued ID card for issuance of your payement.